Dr Victoria Williams
Privacy Notice
As a client, when you attend an initial consultation with me, we begin by setting a working agreement that explains my commitment to client confidentiality and data protection, as well as when confidentiality may be breached.
You will be sent my full privacy policy that outlines what information I hold, how it will be used, how it is stored and your rights under GDPR.
You will need to sign a counselling contract and consent to the terms of the privacy policy before we commence therapy.
This page is a brief overview.
I follow the Codes of Ethics and Practice of the British Association of Counselling & Psychotherapy (“BACP”). A copy of the code can be accessed here:
What your information is used for
To offer suitable counselling and psychotherapy appointments and to provide clients with the professional counselling and psychotherapy service requested.
To keep in touch with those who consent to this, for the purposes of service.
To notify you about changes to your appointments and other changes to the service, and keep in touch with those who consent to this, for the purposes of service
To improve the service to ensure that it is provided in the most effective manner.
To administer the service, including the arrangement of appointments, for financial control and data analysis.
To fulfil administrative, legal and contractual obligations.
Your rights under GDPR
To be informed what personal information I hold
To see the personal information I hold about you
To rectify any inaccurate or incomplete personal information
To withdraw consent to me using your personal information
To request your personal information be erased.
To receive the personal information which you previously provided and transfer that information to another party
Confidentiality
It may become necessary to share your data with a third party if I feel you, or someone else is at risk of significant harm including children and vulnerable adults. Unless the risk is imminent, this will be discussed with you before appropriate disclosure. I would only do this in extreme circumstances and would try to discuss it with you first before taking any action.
I have a legal obligation to break confidentiality in compliance with a court order, drug trafficking, money laundering or acts of terrorism.
From time to time, I will discuss our work with my clinical supervisor. This is standard practice for counsellors and psychotherapists at all levels of experience and it supports me to work as well as I can with you. My clinical supervisor is bound by the same confidential and ethical practice as I am.